Responsible Gaming
Last Updated: January 1, 2023
1. Our Commitment
NeonLuxe is committed to promoting responsible gaming practices. While we offer social casino entertainment without real money gambling, we recognize the importance of maintaining healthy gaming habits.
2. Gaming Responsibly
We encourage all players to:
- View gaming as entertainment, not a source of income
- Set time limits for gameplay sessions
- Balance gaming with other activities
- Be aware of time and money spent on gaming
- Avoid gaming when it affects responsibilities
3. Self-Assessment
Ask yourself these questions:
- Do I play for longer than I intend?
- Does gaming interfere with my daily responsibilities?
- Have others expressed concern about my gaming?
- Do I feel irritable when not gaming?
If you answer "yes" to several questions, consider taking a break.
4. Parental Controls
We recommend parents:
- Use device-level parental controls
- Monitor time spent gaming
- Discuss responsible gaming with children
- Keep account credentials secure
5. Support Resources
If you need assistance:
- Lithuanian Psychological Association: +370 6509 293
- European Association for the Study of Gambling
- International Center for Responsible Gaming
6. Account Management
You can:
- Set daily time limits in account settings
- Take a temporary break from gaming
- Close your account if needed
7. Contact Us
For responsible gaming questions:
Email: support@alex-socialkoss.xyz
Address: Gedimino pr. 9, Vilnius 01103, Lithuania